The Orchards Niseko

Know Before You Go

- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - Only registered guests are allowed in the guestrooms. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - The property is professionally cleaned. - This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - Guests must contact this property in advance to reserve onsite parking and high chair - This property accepts credit cards; cash is not accepted - Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip - Host has not indicated whether there is a smoke detector on the property - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room - This property is professionally cleaned - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property - Please note: Ski shuttle service is available only from December 1 - March 31.

Special Instructions

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests may be required to change accommodations during their stay. The property will notify guests of any changes by email. Airport transfers (surcharge) may be arranged on request, subject to availability. Guests must contact the property at least 14 days in advance to request transfers. Please note that reception and check-in hours are extended December-March. During this time, reception is open 8 AM-9 PM and check-in is available 3-9 PM.