Four Seasons Hotel Tokyo at Otemachi

Know Before You Go

- Pool access available from 6:30 AM to 9:30 PM. - Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - Parking height restrictions apply. - Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. - Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation - Guests must contact this property in advance to reserve onsite parking and high chair - This property accepts credit cards, debit cards, and cash - Cashless transactions are available - Noise-free guestrooms cannot be guaranteed - Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit - This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.