Ace Hotel Kyoto

Know Before You Go

- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards and cash - Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the Breakfast rate for children age 12 and younger. Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.